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Consultation Hotline：+86 13256161276
Email：sales06@zs567.net
Address：D-14F,Binhe Business Center, Jinan 250301, Shandong, China
Online Service position： HOME> Service Commitment
Online processing within 2 hours
Free maintenance within 12 months
24-hour customer service
We guarantee that the goods are brand new, manufactured using advanced technology and high-quality materials, and fully comply with the quality, specifications, and performance requirements specified in the contract. At the same time, relevant quality certificates, certificates of origin, and inspection reports for equipment and materials can also be submitted to the buyer. While providing mature technology products, we will also provide high-quality technical services. We will fully leverage our own advantages to better serve our customers.
1、Urgent Requests: Stock Items Delivered Within 48 Hours
2、100% X-Ray Inspection Before Leaving the Factory,All products undergo rigorous X-ray testing to eliminate hidden defects such as delamination or voids.
3、SGS-certified material composition with formaldehyde emissions ≤0.03mg/m³, which is 1/10 of the national standard.;
4、48-Hour Rapid Sample Service with Color Deviation Controlled at ΔE ≤ 1.5;
5、Dedicated Adhesive with Peel Strength ≥ 2.0N/mm (1.5× National Standard);
6、Supports Infrared Thermal Imaging Inspection for Quick Detection of Installation Defects;
7、Utilizes German Wenkona Pressing Technology with Surface Peel Strength ≥ 0.8MPa..
Free Wall Panel Application Solutions for Different Climates (e.g., Moisture-Resistant for Southern Regions / Crack-Resistant for Northern Regions).
Third-Party Inspection Reports Provided with Every Shipment (Including Moisture Content, Formaldehyde, etc.).
At least one on-site follow-up visit and two telephone follow-up visits per month.
Provide feedback on user service status.
Provide feedback to users on product quality.
Provide feedback to users on rationalization suggestions.
Comprehensive End-to-End Service
From order confirmation to installation guidance, we deliver attentive, full-process support to ensure a smooth and satisfying experience.
Round-the-Clock Service
Our support team is available 24/7 online, providing fast and effective assistance to meet your needs anytime, anywhere.
Comprehensive Service
We provide complete certification and quality inspection reports for all products, along with tailored installation solutions for various interior applications.
Dedicated Service
We listen carefully to our customers’ needs, operate with precision, and provide high-quality products and customized solutions with genuine care.
We create wall panels customized to your specific needs, helping you enhance operational efficiency.
Custom-made
We will arrange a visit to our factory and wall panel showroom, allowing you to experience Hengsheng’s products and premium services firsthand.
Online Booking
ZS Wall panel after-sales network spans the globe, providing clients with project technical consultation, business negotiations, installation guidance, and comprehensive premium support.
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